Debt Solutions Refresher
Most of our clients need support and guidance with debt solutions. This course is intended to be a refresher for financial mentors to keep them current with law changes and corresponding resources.
An Introduction to the Strength-based Approach
An introduction to the strength-based approach and how it applies to financial mentoring.
Risk Management Protection and Insurance 2
Understand how to use insurance as a tool for risk management and also how to use the disputes process to support your clients to build financial capability.
Client Voices for financial mentors
An introductory course for financial mentors using Client Voices. This course takes learners through all parts of Client Voices that financial mentors are expected to use. Ideal for inducting new staff, but also great refresher course for staff who are already using Client Voices.
Digital basics: 7 Essential Excel skills
Learn how to find your way around Excel, enter information, and manipulate the information using formulas and formatting.
Digital basics: How the internet works
You’re on the internet right now. But what even is the internet, anyway? Find out how the internet works in this bite-sized course.
NZSL 1A Unit 1: Meet and Greet & Unit 2: Our Class
This is a homework activity designed to test your understanding of Unit's 1 & 2.
NZSL 1B Unit 5: Everyday Activities
This is a homework activity designed to test your understanding of Unit 5.
Culturally Sensitive Practice
Treating clients in ways that recognise and respect their cultural identity.
Models of support
Explore three different models that can help you support clients: GROW, SMART, and Maslow’s Hierarchy of Needs
Te Whare Tapa Whā
Learn about Te Whare Tapa Whā and how to put it into action as a Financial Mentor
Community Heart tutorial
A step-by-step guide to learning on Community Heart
FINZ: Online Ethics Education Micro Module
Self-regulation is guided by the FINZ Code of Ethics and Professional Conduct. All members, individuals and organisations, must comply with the Code and implicitly agree to do so as part of their annual membership renewal.
Risk Management Protection and Insurance Module 1
A course to address risk management and to help clients think about how they manage risk and protect their whanau and possesions.
How to plan an online learning course
How online learning fits into your learning and development framework.
Fundraising Essentials
Fundraising Essentials is the ‘101’ of fundraising - a big picture overview with practical tools to help get you started.
Community Heart features
A demonstration of how a course works on Community Heart.