Volunteer Orientation – non-retail roles

Aim of Volunteer Orientation: We want all our volunteers to enjoy and learn from high quality, relevant and engaging online...

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Last updated 10 May 2024

Aim of Volunteer Orientation:

We want all our volunteers to enjoy and learn from high quality, relevant and engaging online training to support your development as committed and capable members of the Mary Potter Hospice team. Our volunteers must be informed, prepared and empowered to confidently and enthusiastically start their role.

Online Orientation is the first part of a productive volunteer training programme – on the job training will be lead by Volunteer Team Leaders.

Who is it for?

All volunteers who are new to Mary Potter Hospice as well as existing volunteers who may wish to undergo refresher training on specific topics.

What will you learn?

At the completion of Online Orientation you will have explored:

  • our history, vision and values
  • our services and who we support
  • our culture, policies and procedures
  • how your own role is vital to our purpose.

You will also be guided to some additional online resources to use.

How you might apply your learning from Online Orientation will differ from role to role, we invite you to reflect on how each session is relevant to your own mahi. Lots of information will be shared, so please take notes if that helps you to remember key points and please take some time to reflect on your learning after each session.

Course Timeframe

It is expected that Online Orientation will take approximately four hours to complete.

This can be done in one sitting however you may choose to self-pace your learning and break it up over several sessions to fit better with your own life commitments. You can begin and resume Online Orientation at any time.

After completing the Online course we invite you to visit the In Patient Unit. The purpose of these visits is to connect you with our kaupapa / purpose and values / ngā matapono, to provide clear information about our Hospice services, to meet staff members and show you how your role contributes to the success of what we do for our patients and their whānau. The visits are hosted by the clinical team, our spiritual carer and Chief Executive. They are fortnightly on a Tuesday morning to fit the availability of the staff concerned and our various In Patient Unit programmes. Volunteers are shown around the In Patient Unit by the clinical team and then offered a cuppa in our Café hosted by our Chief Executive. Parking is limited around Mein Street in Newtown, so please use public transport or car-pool with other volunteers if possible. If you would like to visit the In Patient Unit, please email volunteer@marypotter.org.nz or ask your Team Leader to contact Volunteer Services, and we will be in touch.






Thank you for gifting your time and talents to Mary Potter Hospice.

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Online Orientation for Mary Potter Hospice volunteers has been created by staff and volunteers from different Hospice teams, led by the Volunteer Services Team. The learning material is original and each topic is presented in a unique way to help volunteers remain engaged and interested throughout their online learning experience.