Although Community Heart is generally automated, there will be times and situations where you need to support your learners by manually creating / adjusting their records. This section details how.

Learner administration pages

To help you with the management of your learners, there are three pages available:

  • Learner enrolment (add a new learner to the site / assign them to your group)
  • Learner progress (manually adjust the progress of a learner)
  • Create a new group (create a new group for administration / reporting, detailed on the previous page)

How to add a single new learner manually

Sometimes you will want to add a new learner to the website yourself. You might do this to save them the trouble of registering themselves, or once they have paid you directly for access to a course.

  1. Go to Teach Something > Learner enrolment (https://www.communityheart.co.nz/teach-something/learner-enrolment/).
  2. If you manage more than one group, choose the correct group from the drop-down.
  3. Click Add User > One user
  4. Choose “Add a learner to this group” then enter their details.
  5. If the learner actually already exists on the site, a second is *not* created – the learner is just added to your group. (Learners can belong to more than one group.)
  6. An email notification is sent to the learner and group leader.

You can also remove a learner from a group by ticking the box next to their name, then “Remove user(s)”.

How to add a group of users

Sometimes you will want to add a bunch of users all at once.

  1. Go to Teach Something > Learner enrolment (https://www.communityheart.co.nz/teach-something/learner-enrolment/).
  2. If you manage more than one group, choose the correct group from the drop-down.
  3. Click Add User > Multiple users. This allows you to add up to 15 learners at the same time.
  4. Enter their names and email addresses.
  5. If you don’t have 15 learners, just leave the remaining fields blank.
  6. Click “Add a learner to this groups”.
  7. If the learner actually already exists on the site, a second is *not* created – the learner is just added to your group. (Learners can belong to more than one group.)
  8. An email notification is sent to the learner and group leader.

Automatic enrolment

Learners are normally added to your groups when they register, by selecting your organisation.

Note: Learners are not added to your group when taking a “Free” or “Open” course.

Add a group leader

On the Teach Something > Learner enrolment page (https://www.communityheart.co.nz/teach-something/learner-enrolment/) you can also add a Group Leader.

The same process is used, where you enter a name and email address. If the user currently exists in the system, they are simply added as a Group Leader. If they do not exist in the system already, they are created. In both instances, an email notification is sent.

Modify learner progress

Sometimes, for a variety of reasons, you may need to manually adjust the progress of a learner. To do this go to Teach Something > Learner Progress (https://www.communityheart.co.nz/teach-something/learner-progress) and follow the prompts.

If your learner is on the website while you’re making this change, they will need to refresh the page to see the change.