Te Kawa Matua Module 3: Code of Conduct

Description A code of conduct is a set of guiding principles and expectations that outline how people within an organisation,...

Last updated 18 December 2025

Description

A code of conduct is a set of guiding principles and expectations that outline how people within an organisation, group, or community should behave. It acts as a shared agreement about what is acceptable, what isn’t, and how everyone can contribute to a safe, respectful, and productive environment.

Our Code of Conduct is the third of three interconnected parts of Te Kawa Matua: Practice Standards for Financial Mentors in Aotearoa New Zealand. Each section has a distinct role in defining professional financial mentoring practice:

  • Professional Practice Standards – what we do
  • Code of Ethics – why we do it
  • Code of Conduct – how we do it

See: Professional Practice Standards and Guidelines Module and Code of Ethics Module.

Aim of Module

The aim of this module is for you to:

  • understand the purpose of our Code of Practice for financial mentors; and
  • understand and demonstrate the professional behaviour expected of a financial mentor.

Who is this module for?

All new financial mentors as part of completing their FMIC provisional period competencies.

All existing financial mentors and service managers to extend their understanding of the Code of Conduct expectations.

What will you learn?

At the completion of this module you will have explored these topics and how they relate to the Code of Conduct:

  • Professional behaviour
  • Information and privacy management
  • Professional competence
  • Colleague and workplace relationships
  • Financial and business conduct
  • Cultural responsiveness; and
  • Safety and wellbeing.

Module timeframe

It is expected that this course will take two to three hours to complete.

FinCap

Instructor
53 Courses

FinCap offers support to all budgeting and financial capability services in New Zealand, providing them with all the resources they need to help clients safely & confidentially.

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