Responsive Practice

  1. Te Kawa Matua: Module 1 Professional Practice Standards and Guidelines
  2. Standard 6: Innovation and Adaptation
  3. Responsive Practice
Lesson 8, Topic 1

Responsive practice in financial mentoring is the ability to adapt support to the unique needs, circumstances, and priorities of each client. It involves listening actively, being flexible in approach, and adjusting strategies as situations change.

Responsive practice ensures that guidance is timely, relevant, culturally appropriate, and aligned with the client’s goals, empowering them to achieve meaningful and sustainable financial outcomes.

As a financial mentor you will: 

  • adapt practice approaches to meet changing client needs and circumstances 
  • embrace new technologies and service delivery methods that improve client outcomes 
  • remain responsive to community feedback and emerging issues; and 
  • participate in service innovation and continuous improvement. 

 

Previous Lesson
Back to Lesson
Next Topic