Conflicts of Interest

A conflict of interest occurs when a financial mentor’s personal, financial, or professional interests could improperly influence, or appear to influence, the advice or support they provide to a client. Conflicts of interest can compromise trust, professional integrity, and the quality of mentoring.

Key considerations include:

Click on each heading.

Identifying, disclosing, and managing conflicts of interest ensures financial mentors maintain ethical, trustworthy, and client-focused practice.

We actively identify and appropriately manage conflicts of interest that could compromise our professional judgement.

In practice, this means:

• recognising situations where our personal interests’ conflict with client interests
• maintaining independence from financial service providers and creditors
• managing situations where we serve multiple clients with potentially conflicting interests; and
• seeking supervision when conflicts of interest arise.